Privacy Policy

Last Updated: [Insert Date]

At BladeHaven Shop (“we,” “us,” or “our”), we approach your privacy with the same precision and care that goes into crafting premium blades. This Privacy Policy explains how we collect, use, protect, and share information when you visit bladehavenpro.com (the “Site”) or make purchases from our curated collection.

1. Information We Collect

We collect information with the same discernment we apply to selecting our knife inventory:

Information You Provide:

• Purchase Details: Name, billing/shipping address, payment information (processed securely through PCI-DSS compliant systems)
• Account Information: For registered users, we store username, password (encrypted), and purchase history
• Communications: Emails, customer service inquiries, and survey responses

Automatically Collected Information:

• Device & Usage Data: IP address, browser type, operating system, and Site interaction patterns
• Location Data: Generalized geographic information for regional compliance and shipping restrictions

2. How We Use Your Information

We handle your data with the precision of a master bladesmith:

• Process and fulfill your orders with military-grade security
• Verify high-value transactions (orders over $1,000 receive personal confirmation)
• Provide customer support worthy of professional chefs and tactical specialists
• Improve our Site’s performance and your browsing experience
• Comply with legal obligations and prevent fraudulent activity
• Send service-related communications (order confirmations, shipping updates)

3. Data Sharing & Disclosure

We share information as carefully as we select our payment processors:

• Service Providers: Only with trusted partners essential for operations (payment processors, shipping carriers)
• Legal Compliance: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions, with appropriate confidentiality protections

We never sell your personal information to third-party marketers.

4. International Data Transfers

As a global retailer (excluding certain Asian and remote regions), your data may be transferred to and processed in the United States. We implement safeguards consistent with this policy for all transfers.

5. Data Security

We protect your data with the same rigor we apply to our fraud screening:

• 256-bit SSL encryption for all transactions
• Tokenization of payment details (we never store complete payment information)
• Regular security audits and PCI-DSS compliance
• Access restricted to authorized personnel only

6. Your Rights & Choices

You maintain control over your information:

• Access & Correction: Review and update your account information
• Deletion: Request removal of personal data (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications
• Restrict Processing: Limit how we use your data

To exercise these rights, contact us at [email protected].

7. Cookies & Tracking Technologies

We use these tools with the precision of a pocket sharpener:

• Essential Cookies: Required for Site functionality and checkout process
• Performance Cookies: Help us improve the user experience
• Analytics: Understand how collectors interact with our Site

You can manage cookie preferences through your browser settings.

8. Children’s Privacy

Our Site is not designed for users under 18. We do not knowingly collect information from children.

9. Policy Updates

We may update this policy as our security measures evolve. Significant changes will be communicated to registered users.

10. Contact Us